If a customer would like to change their order status From CLUK to ASAP:

Check all the customers details are correct:


Let the customer know delivery will be up to 14 days (28 days for MTO)

Please now change the order status to ASAP and Save changes.

If the postcode is outside of the Green area on delivery map they will need to pay in full at this time- If they cannot pay in full this must stay on CLUK and get them to call back when they can make the payment.  Delivery of the sofa will be within 14 days of receiving full payment.



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